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3 minute read

Straight-talking skills champion recognised in Queen’s Birthday Honours

Skills champion and founder of Thetford engineering business Warren Services, Richard Bridgman, has been awarded an OBE for services to the training of young people in the 2018 Queen’s Birthday Honours list.

The 70-year-old businessman, originally from Surrey, is well-known in the East Anglian business community and nationally for his tireless work promoting apprenticeships and work alongside the Department for Work and Pensions (DWP) to provide work experience and job opportunities.

Richard Bridgman (centre) with Higher Level apprentices at Warren Services / Picture: Warren Services


Bridgman was East of England chairman at SEMTA, the sector skills council for manufacturing, for many years until 2010. He is an active member of the New Anglia LEP Skills Board, the Norfolk County Council Skills Group, EEF Regional Board, he is a government Apprentice Ambassador, STEM Ambassador and enterprise advisor to the local academy. Bridgman has earned a reputation “for giving 100%” and for his no-nonsense, straight talking style to get results.

Throughout an engineering career spanning five decades, Bury St. Edmunds resident Bridgman has sought to help young people reach their potential. After completing a tool-making apprenticeship in Kingston, Surrey, he worked for a local engineering company for 22-years then moved to Brandon, Suffolk in 1976. In 1990, with his wife he founded Warren Services in the Old Flint School in Feltwell, Norfolk, which relocated to the Fisons Estate in Thetford in 2005, where Bridgman redeveloped a 30,000 sq ft factory. In 2014, the business expanded to an additional 50,000 sq ft. site nearby. The company has trained many apprentices over 28-years, many of whom still work there.

“I like to consider myself a modest person and have always tried to put others first, especially young people, but I am delighted and very proud of this award,” said Bridgman, who is passionate about work experience and believes the value of this is seriously overlooked. “I believe I have worked hard outside my business to champion high quality training for young people. To be recognised for this with an OBE is just fantastic and a very great honour.”

Sharing knowledge with other manufacturers: Richard Bridgman (R) showing guests round their Thetford facility that houses assembly and paint finishing operations for the firm / Picture: Warren Services


Now in semi-retirement, Bridgman heavily supports work experience for school and college students and for career change candidates. For the past eight years he has worked closely with the Norfolk and Suffolk DWP on novel ways of providing the unemployed with training and jobs. “The dark days of the old Job Centre have gone and been replaced by a very forward-thinking body,” says Bridgman of the DWP. “We work very closely on giving work experience opportunities to NEETs [Not in Employment, Education or Training] and many in this region have been given a job or that vital experience to making them job ready.”

Ten years ago, Bridgman tried to establish his own in-house training school at Warren Services due to the inadequacy of local training providers, but the plan was derailed by government cutbacks and bureaucracy. He started working for West Suffolk College to improve their relationships with local businesses and continues to advise them.

Rating it very highly, he has worked with West Suffolk College on a range of training issues and standards both locally and nationally. He is now supporting the college’s bid to be a new Institute of Technology, a Department for Education programme to create 10 institutes nationwide, which he believes is essential to the region.

In 2014, Bridgman was voted by peers as one of the “Top 100 Manufacturers and Inspirational Individuals for Manufacturing” by The Manufacturer magazine. In 2015 the University of Suffolk awarded him an Honorary Fellowship. In 2012 he was invited to attend No.10 Downing Street to advise on Health and Safety at Work legislation and while at SEMTA he co-chaired a large House Lords event to give SMEs a better voice on health and safety.

Critical of the controversial Apprenticeship Levy, Bridgman has consulted with manufacturers’ organisation EEF and the government on the levy’s shortcomings for industrial employers. But he still feels apprenticeships is the correct approach and is proud of the fact that he can now offer all of his apprentices the opportunity to get a degree without incurring debt.

Bridgman said: “Many people have helped me throughout my business life and without their support and understanding I don’t think this award would have been possible. One of my personal dreams was to one day take my wife to a garden party at Buckingham Palace so this award tops that!”

He adds: “Manufacturing in the UK has a great future but we must work to keep training standards high and give people of all backgrounds a chance to prove themselves.”

In 2017, his son William became chairman of the family business when Bridgman senior stepped aside to focus on his work promoting skills training nationally. His daughter Estee is the company’s HR manager.