Senior Operations Manager
Recruiter: Optima UK
Location: Leicestershire
Salary: £31,000 - £40,000
Application date: 1st Aug 2019
Our client is a well-established Supply Chain organisation that has built their reputation on the quality of service. In recognition of their strong brand and continued growth, we’re recruiting for an experienced Senior Operations Manager to join their vibrant team.
You’ll be responsible for the efficient and cost effective management of all warehousing operations and associated activities. This will also involve the achievement and maintenance of pre-defined working standards of service whilst demonstrating efficiency with costs and within budgetary parameters. As a member of the Management team, you will also manage and lead the operational team with the culture and core values of the business.
In this role you will:
• Deliver cost effective methods of operation whilst achieving SLA’s
• Manage staffing levels to meet customer demand
• Manage relevant stocktakes and audits within agreed SLA’s
• Be accountable for new projects and the effective delivery/outcome
• Monitor and control assets across the business function
• Support and implement continuous improvement programs throughout the operation
• Achieve SLA’s in meeting the quality of output in fulfilment and despatch
• Develop, mentor and coach colleagues to ensure continued performance and business growth
• Monitoring a full security operation to ensure adequate protection of property, equipment and stock
• Work with HSE to prevent any improper conduct or behaviour likely to endanger employees
• Work in partnership with IT to provide the resources to function within the operations
• Ensure the health and safety, welfare at work of your colleagues
• People management; setting KPI’s, probationary/performance reviews
The Candidate
For this role you will need to possess:
• The ability to think strategically with a Commercial Acumen
• Customer centric
• Ability to develop others with Learning agility
• Ability to influence
• Performance Management
• Employee Engagement
• Excellent IT skills